What’s your return policy?

We offer different return policies depending on where you are in the purchasing process.

• If you received a discount or reduced price when you purchased the set, you relinquish all right to a return. All sales are final.
• If you have already received your set, we do not accept returns.
• If you return the set and there are still at least two weeks before the set is scheduled to be uninstalled from the home, you will receive 90% of what you paid for the set back.
• If you return the set within the two week window the set was scheduled to be uninstalled from the home, you will receive 80% of what you paid for the set back.
• If you return a set that as already been uninstalled, but is not yet in your possession, you will receive 75% of the cost of what we can resell the set for.